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CUSTOMER FEEDBACK FORM

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1.

  •  18-23
     24-35
     36-44
     45-64
     65-74
     75+

2.

  •   To make a specific purchase
     To get return/exchange information
     To browse your products
     To learn about your sale
     Other

3.

  •  Yes
     No

4.

  •  Too expensive.
     The site was not user-friendly.
     I didn't find what I was looking for.
     I was just browsing.
     Other

5.

  •   Rarely Less than once a year
     Sometimes A few times a year
     OccassionallyOnce a month
     Often A few times a month
     Very Often Once a week or more

6.

  •  Tops (ex: tee shirts, blouses, shirts, tanks)
     Bottoms (ex: skirts, casual pants, work pants, leggings)
     Denim (ex: jeans)
     Footwear (ex: sandals, sneakers, pumps, wedges, boots, flats)
     Accessories (ex: scarves, tights, socks, hair ornaments)
     Handbags (ex: purses, clutches, satchels)
     Other

7.

  •   Your prices are more expensive
     You offer competitive prices
     You offer lower prices

8.

  •   You have a limited selection.
     You offer a comparable selection.
     You offer a great selection.

9.

10.

  •   Yes
     No

11.

12.

13.

  •   Search engine (ex: Google, Lycos, Yahoo, etc.)
     Word of mouth
     Browsing the web
     From another website
     Other

14.

  •   Poor
     Below Average
     Average
     Good
     Excellent

15.

  •   No, thank you
     Not Likely
     Maybe
     Very Likely
     Definitely

16.

17.

18.

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